Effective Date: 01 April 2024

Ossewa Trail Events (“Ossewa Trail”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, participate in our trail events, or otherwise interact with us. By using our website or participating in our events, you consent to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you register for an Ossewa Trail event on EntryNinja or when you interact with our website, we may collect personal information which could include, but is not limited to, your name, phone number, email address, and home address. 

Payment Information

If you make a payment for an event ticket, we may collect payment information such as credit card details. We use a safe third-party payment processor that complies with POPI to handle this information securely.

Event Participation Information

We may collect information about your participation in Ossewa Trail events, including race results, timing data, and event photos.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, referring website, pages you viewed, and the dates and times of your visits. We may also collect information about your interactions with our emails and advertisements.

How We Use Your Information

We use the information we collect for various purposes, including to:

Register you for Ossewa Trail events
Communicate with you about event updates, promotions, and other relevant information
Provide customer support and respond to inquiries
Process payments and fulfill orders
Analyze and improve our website and services
Comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our website, processing payments, and providing other services
With event partners and sponsors for the purpose of organizing and promoting Ossewa Trail events
When required by law or in response to a valid legal request
In connection with a merger, acquisition, or sale of assets
We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may update your account information, opt out of receiving promotional communications, or request deletion of your personal information by contacting us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ossewatrail.co.za